How to make a decision that will affect your team?

How to make a decision that will affect your team?

          We all enter into the corporate world immediately when we get into job and everyone knows how tough it is going to be. Every day we have to make decisions so that we can live happily. But there are certain times when we have to make decision that may not be good for us or others but will definitely benefit the company. Mainly when it comes to the managers of the company there are many things they should do and they should make decisions everyday so that the company would be benefited.

          So now I am going to express how to make a decision taken by a manager or a employee should take decision that will definitely affect our team. Making a decision itself is tough and hard and making a decision which will affect our team is much more difficult than that.

          Example: a company ABC ltd. is going into losses and want to terminate or dismiss some employees and reduce the salaries of the employees so that the company can decrease its expense to some extent and gave this decision to the managers and told them to carry this duty. So now should take a very tough decision and carry this duty. And this affect the team as well.

Now manager see to that they should terminate those employees who are giving less performance on last in last out basis. And also reduce the salaries that are performing low. This will greatly affect team because even though they are low performers they might do well in team projects or team works. So this will definitely affect the team basis on a very large scale.

Let’s discuss more on how a manager should take the decision:

How to make these decisions can be learnt in many MBA/PGDM colleges. I refer Taxila business school which is one of the Top business school in India.

Does this advantage the long term vision for the office?

There are a huge number of decisions about going up against new ventures or new customers, enhancing tasks or presenting new programming.

The most essential thing to ask yourself before settling on a choice in either course is whether it will profit the long haul vision for the office.

In medium-to-expansive estimated organizations, there are a great deal of leaders who frequently settle on contending choices that end up squandering assets or not adding up to adequate outcomes.

To dodge this, dependably think: about the ultimate objective and settle on beyond any doubt the choice's outcomes will enable you to arrive.

Do my workers have what it takes and assets to achieve this objective?

It might appear to be alluring to open another establishment in another nation, yet do you have workers that talk the dialect and will move?

If not, do you have the assets to put resources into finding and preparing new workers?

Prior to settling on a choice, it's essential to assess your present circumstance and ensure you have qualified staff and allotted assets to enable you to accomplish the objective.

What do you workers think about this?

The fact of the matter is a supervisor does not have to settle on a choice without anyone else.

You have procured and prepared your employees;therefore, you realize that their sentiments matter and their voices are significant.

In the event that you are settling on a choice that will influence them, why not include them in the basic leadership process?

For what reason may my workers be impervious to this?

In the event that a thought appears to be extraordinary to you, however you have examined it with your partners and they have voiced a few concerns, don't simply reject them without giving them watchful idea.

Chiefs frequently overlook their representatives and imagine that they are basically sluggish or skeptical, when they may just observe a bit of the riddle that you have missed.

On the off chance that you realize that your representatives are experts in their own particular rights, give them an opportunity to clarify their worries, and cooperate to address them without just overlooking them and proceeding onward.

So in order to make these decisions you have to join in best MBA college in India or Topbusiness school in India.

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Questionnaire on the survey of socio-economic life of Uber and Ola drivers

Questionnaire on socio economic life of Uber and Ola

 1.   What is your salary per month?

a.    10000-20000                   b. 20000-30000     c. 30000 &above

 2.   Do you get salary in time?

a.    Yes              b. No

b.    

 3.   How do you receive salary?

a.    Cash            b. Bank        c. both

 4.   Any deductions in salary?

a.    PPF     b. Gratuity   c. Other

 5.   What are your major expenses?

a.    House hold expenses

b.   Children education

c.    Insurance

d.   Interest on loans

e.    Any other

 6.   What are your savings?

a.    ­­<5000          b. 5000-10000       c. >10000

 7.   Do you own your vehicle?

a.    Yes    b. No

 8.   How long are you working in Uber/Ola services?

a.    Less than 1-year    b. 1-2 years           c. more than 2 years

 9.   How did you enter into Uber/Ola services?

a.    References b. Direct interview c. Others

 10.Do you get job satisfaction?

a.    Yes    b. No

 11.What were you doing before entering into Uber/Ola?

a.    Unemployed                    b. labour      c. Others

 12.What was your salary before?

a.    <5000          b. >5000      c. 10000-20000

 13.How maximum customers behave with you when you are late?

a.    Angry          b. Normal

 14.If customers left their bags/luggage’s unintentionally/ accidentally what would you do?

a.    Call the customer and hand it to them

b.   Hand it to Uber office

 15.Have you faced any problems using smartphone/ online payments?

a.    Yes    b. No

 16.How do you manage your petrol expenses?

a.    Uber reimburses             b. Out of your own pocket

 17.What are your working hours?

a.    <8                b. 8 to 10     c. >10

 18.Do you face any problems during night travelling?

a.    Yes    b. No

 19.Do you want to stay in these services?

a.    Yes             b. No

 20.Is there any union you formed?

a.    Yes             b No

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Summary and recommendations on socio economic life of Uber/Ola drivers in jaipur

Summary and Recommendations

Summary of the survey done in Jaipur

Ø  There are two types of drivers.

1-   They are self-employed i.e. they own their cars

2-   The second type are employed i.e. owners and driver are different

Ø  The average salary of the employed drivers is between Rs10000-20000 and income of the self-employed drivers is between Rs10000-30000.

Ø  Majority of the employed drivers are receiving their salary on time.

Ø  Salary of the employed drivers are given cash and the income of the self-employed drivers are receiving through cash, Ola/Uber wallet and Paytm.

Ø  Many of the drivers are working in these services for more than 2 years. Some drivers are working in these services for more than 5 years.

Ø  Many of the drivers are satisfied with their jobs. Previously while driving cabs they had to search for customers and this is time taking.

Ø  Now drivers are getting customers through these platforms and these platforms made their life easier and the market for these customers also increased drastically.

Ø  Every driver entered into Ola/Uber services through interview/references. License is mandatory.

Ø  the major expenses of the drivers are household expenses and interest on loans. There are some other expenses for the married drivers such as insurance, children’s education, etc.

Ø  the bachelor drivers have only food expenses. Even the house hold expenses are low for them.

Ø  The petrol expenses are not reimbursed by Uber/Ola. They have to expend out of their own pocket.

Ø  According to the survey the savings are less than 5000p.m. for every driver. The employed drivers do not have PPF/Gratuity.

Ø  Before entering into Ola/Uber they used to do different kinds of jobs. Some of them used to work as watchman, some of them are drivers, contract laborers and their salary varied from job to job.

Ø  Smartphone is compulsory to everyone. And some of them are facing some problem with GPS. It is not showing the exact location.

Ø  If customers left their luggage or bags or mobile phone or any other things accidentally or unintentionally in the cabs, the drivers either directly deliver their items to the customers and if they could not do that or the customer did not contact the driver about their missing item the drivers will give the left item in Uber/Ola offices.

Ø  Every day the drivers work for more than 10 hours. The petrol expenses are met by them.

Ø  During night shifts the fares are high and they do not face any issues during night travelling

Ø  Many of the drivers are feeling satisfied with Uber/Ola.

Recommendations:

ü  Give special packages related to tourist travelling. (provide Uber/Ola bus). And generate more income to drivers.

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Graphical representation of socio-economic life of uber/ola drivers

Data Analysis and Interpretation:

These days everyone are using cabs to travel from one place to another.

 Uber and Ola are the cab services which are mostly used in India by the customers.

 And due to these services many people who are not using the cab services before are now preferring travelling only through these cabs.

Uber and Ola has become most trusted cab services in India.

Many are preferring these cab services because there is no need to go outside and search the cabs.

The cabs come to the places where ever we are and drop at our desired location.

There are ratings and reviews for each driver.

We can select drivers according to their ratings.

Drivers are also very comfortable with Uber and Ola services.

Their work is also reduced. Previously they should go here and there and search for customers.

 Now these platforms provide these customers without any effort.

Even if any luggage or bags or mobile phones are left accidentally or unintentionally they deliver their items to customers directly.

 If customer is not reachable they give these items in the Uber/Ola offices.

For the purpose of this study we have a sample size of 119 that consists of Ola/Uber drivers.

Sample Area:                  Malviya Nagar, Jaipur.

Research Instrument:    Questionnaire

Sampling Style:              Ola and Uber drivers.

The following is the analysis of the data from which we did the survey.

Table 4.1

Different types of drivers.

Self-employed	77
Working Employees	42

The above table shows that There are two types of drivers.

1.   Who have their own vehicle and directly offer services through Ola/Uber platforms.

2.   Who are working as an employee under the owner of the vehicle who is connected with Ola/Uber services.

Figure4.1

The above figure indicates that 77 drivers (64.7%) are owning their vehicles and 42 drivers (35.3%) are working as an employee.

Table 4.2

Salary/income of the drivers

<10,000	74
10,000-20,000	36
>30,000	7

The above table shows the Salary/Income of the driver earning per month. These Salary/Incomes are segregated into amount groups.

Figure 4.2

The above figure indicates that 74(62.1%) drivers are earning between 10000-20000, 36(30.2%) drivers are earning between 20000-30000 and 7 (5.7%) drivers are earning above 30000.

Table 4.3

Major expenses of the drivers.

Household expenses	48
Children education	16
Insurance	13
Interest on loans	37
Any Other	15

The above table shows the expenses of the drivers and as we can see house hold expenses is major expense for them.

Figure 4.3

The above indicates that 48(40.3%) drivers have house hold as their major expense, 16(13.4%) drivers have children education as major expense, 13 (10.9%) drivers have insurance, 27(22.4%) drivers have interest on loan, 15(12.4%) drivers have some other expense as their major expense.

Table 4.4

Savings of the drivers.

<5,000	81
5,000-10,000	38
>10,000	-

The above table shows the savings of the employees. The bachelor people have major savings since they do not have any major expense. And the drivers who have family have lesser savings.

Figure4.4

The above figure indicates that 81(68%) drivers have savings less than 5000 and 38(31.9%) drivers have savings between 5000 to 10000.and there are no drivers who have savings greater than 10000.

Table 4.5

No of years they are working with Uber/Ola services.

<1 year	14
1-2 years	21
>2 years	84

The above table shows the no of years the drivers are working with the Ola/Uber.

Figure 4.5

The above figure indicates that 14 people are working less than 1year, 21 drivers are working between 1-2 years, and 84 people are working greater than 2 years.

       Table 4.6

If customers left their items in Uber/Ola cab what will drivers do.

Handover directly to customers	106
Handover to Uber/Ola Services	13

The above table shows what would the drivers do when customers accidently or unintentionally left their luggage/ bags / mobile phone in cab.

Figure 4.6

The above figure states that 106(89%) drivers directly give the left item to the customers by contacting them. And if at all the customer is not reachable they would give the left item to the Uber/Ola services. according to our survey 13(11%) drivers give to Uber or Ola services.

Table 4.7

Working hours of the drivers

<8 hours	-
8-10 hours	37
>10 hours	82

The above table shows the working hours of the drivers. every day drivers spend lot of time working with their vehicles.

Figure4.7

The above figure indicates that there no drivers working below 8 hours. And 37(31%) drivers are who are working between 8 to 10 hours. And 82(69%) drivers are working above 10 hours

Table 4.8

Stay in these services/not

Yes	87
No	32

The above table shows that the drivers willingness to stay in their services or not. Many of them are willing to stay in these services.

Figure 4.8

The above figure indicates that 87(73.1%) drivers want to stay in these services and 32(27.9%) drivers do not want to stay in these services.

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