Summary and recommendations on socio economic life of Uber/Ola drivers in jaipur

Summary and Recommendations

Summary of the survey done in Jaipur

Ø  There are two types of drivers.

1-   They are self-employed i.e. they own their cars

2-   The second type are employed i.e. owners and driver are different

Ø  The average salary of the employed drivers is between Rs10000-20000 and income of the self-employed drivers is between Rs10000-30000.

Ø  Majority of the employed drivers are receiving their salary on time.

Ø  Salary of the employed drivers are given cash and the income of the self-employed drivers are receiving through cash, Ola/Uber wallet and Paytm.

Ø  Many of the drivers are working in these services for more than 2 years. Some drivers are working in these services for more than 5 years.

Ø  Many of the drivers are satisfied with their jobs. Previously while driving cabs they had to search for customers and this is time taking.

Ø  Now drivers are getting customers through these platforms and these platforms made their life easier and the market for these customers also increased drastically.

Ø  Every driver entered into Ola/Uber services through interview/references. License is mandatory.

Ø  the major expenses of the drivers are household expenses and interest on loans. There are some other expenses for the married drivers such as insurance, children’s education, etc.

Ø  the bachelor drivers have only food expenses. Even the house hold expenses are low for them.

Ø  The petrol expenses are not reimbursed by Uber/Ola. They have to expend out of their own pocket.

Ø  According to the survey the savings are less than 5000p.m. for every driver. The employed drivers do not have PPF/Gratuity.

Ø  Before entering into Ola/Uber they used to do different kinds of jobs. Some of them used to work as watchman, some of them are drivers, contract laborers and their salary varied from job to job.

Ø  Smartphone is compulsory to everyone. And some of them are facing some problem with GPS. It is not showing the exact location.

Ø  If customers left their luggage or bags or mobile phone or any other things accidentally or unintentionally in the cabs, the drivers either directly deliver their items to the customers and if they could not do that or the customer did not contact the driver about their missing item the drivers will give the left item in Uber/Ola offices.

Ø  Every day the drivers work for more than 10 hours. The petrol expenses are met by them.

Ø  During night shifts the fares are high and they do not face any issues during night travelling

Ø  Many of the drivers are feeling satisfied with Uber/Ola.

Recommendations:

ü  Give special packages related to tourist travelling. (provide Uber/Ola bus). And generate more income to drivers.