GRAPHICAL REPRESENTATION OF UBER AND OLA DRIVERS

Data Analysis and Interpretation:

These days everyone are using cabs to travel from one place to another.

 Uber and Ola are the cab services which are mostly used in India by the customers.

 And due to these services many people who are not using the cab services before are now preferring travelling only through these cabs.

Uber and Ola has become most trusted cab services in India.

Many are preferring these cab services because there is no need to go outside and search the cabs.

The cabs come to the places where ever we are and drop at our desired location.

There are ratings and reviews for each driver.

We can select drivers according to their ratings.

Drivers are also very comfortable with Uber and Ola services.

Their work is also reduced. Previously they should go here and there and search for customers.

 Now these platforms provide these customers without any effort.

Even if any luggage or bags or mobile phones are left accidentally or unintentionally they deliver their items to customers directly.

 If customer is not reachable they give these items in the Uber/Ola offices.

For the purpose of this study we have a sample size of 119 that consists of Ola/Uber drivers.

Sample Area:                  Malviya Nagar, Jaipur.

Research Instrument:    Questionnaire

Sampling Style:              Ola and Uber drivers.

The following is the analysis of the data from which we did the survey.

Table 4.1

Different types of drivers.

Self-employed	77
Working Employees	42

The above table shows that There are two types of drivers.

1.   Who have their own vehicle and directly offer services through Ola/Uber platforms.

2.   Who are working as an employee under the owner of the vehicle who is connected with Ola/Uber services.

Figure4.1

The above figure indicates that 77 drivers (64.7%) are owning their vehicles and 42 drivers (35.3%) are working as an employee.

Table 4.2

Salary/income of the drivers

<10,000	74
10,000-20,000	36
>30,000	7

The above table shows the Salary/Income of the driver earning per month. These Salary/Incomes are segregated into amount groups.

Figure 4.2

The above figure indicates that 74(62.1%) drivers are earning between 10000-20000, 36(30.2%) drivers are earning between 20000-30000 and 7 (5.7%) drivers are earning above 30000.

Table 4.3

Major expenses of the drivers.

Household expenses	48
Children education	16
Insurance	13
Interest on loans	37
Any Other	15

The above table shows the expenses of the drivers and as we can see house hold expenses is major expense for them.

Figure 4.3

The above indicates that 48(40.3%) drivers have house hold as their major expense, 16(13.4%) drivers have children education as major expense, 13 (10.9%) drivers have insurance, 27(22.4%) drivers have interest on loan, 15(12.4%) drivers have some other expense as their major expense.

Table 4.4

Savings of the drivers.

<5,000	81
5,000-10,000	38
>10,000	-

The above table shows the savings of the employees. The bachelor people have major savings since they do not have any major expense. And the drivers who have family have lesser savings.

Figure4.4

The above figure indicates that 81(68%) drivers have savings less than 5000 and 38(31.9%) drivers have savings between 5000 to 10000.and there are no drivers who have savings greater than 10000.

Table 4.5

No of years they are working with Uber/Ola services.

<1 year	14
1-2 years	21
>2 years	84

The above table shows the no of years the drivers are working with the Ola/Uber.

Figure 4.5

The above figure indicates that 14 people are working less than 1year, 21 drivers are working between 1-2 years, and 84 people are working greater than 2 years.

       Table 4.6

If customers left their items in Uber/Ola cab what will drivers do.

Handover directly to customers	106
Handover to Uber/Ola Services	13

The above table shows what would the drivers do when customers accidently or unintentionally left their luggage/ bags / mobile phone in cab.

Figure 4.6

The above figure states that 106(89%) drivers directly give the left item to the customers by contacting them. And if at all the customer is not reachable they would give the left item to the Uber/Ola services. according to our survey 13(11%) drivers give to Uber or Ola services.

Table 4.7

Working hours of the drivers

<8 hours	-
8-10 hours	37
>10 hours	82

The above table shows the working hours of the drivers. every day drivers spend lot of time working with their vehicles.

Figure4.7

The above figure indicates that there no drivers working below 8 hours. And 37(31%) drivers are who are working between 8 to 10 hours. And 82(69%) drivers are working above 10 hours

Table 4.8

Stay in these services/not

Yes	87
No	32

The above table shows that the drivers willingness to stay in their services or not. Many of them are willing to stay in these services.

Figure 4.8

The above figure indicates that 87(73.1%) drivers want to stay in these services and 32(27.9%) drivers do not want to stay in these services.