MTV CASE STUDY:
CASE FACTS:
Ø It started on August 1st 1981- broadcast the Buggles “Video killed the Radio Star” to 2.1 million subscribers around the country.
Ø It was later interrupted by jockey commenting on video broadcasts.
Ø It has been named Fortune’s product of the year by the end of first year”
Ø It transformed pop culture from an aural to visual medium and made more exiting.
Ø Their vehicle MTV has endured and was not forgettable by everyone.
Ø Subscriber increased from 2.1 million to 233 million in 13 years.
Ø Credited for defining hip.
Ø There is a clear vision and mission followed by its managers.
Ø They made a clear decision that would be voice of young America. They did not want to grow old with their audience. They wanted the attention of young people.
Ø They created new channels to attract audience of different ages. Nickelodeon, Mtv and VH-1.
Ø They always hired younger generation and making change before the audience is ready for change.
Ø At MTV diversity of workplace refers not only race and gender but also personality traits.
Ø They made changes according to the generation and try to communicate in most direct way.
Ø Their mission is to serve audience.
Problems:
Ø The inaugural video they made was forgettable.
Ø Employees were forced to keep open minds.
Ø Too much diversification.
Ø They were no senior management present and all the employees were young people except for Kurt Loader (co-anchor- 47)
Ø Mainly focused on the 12-34 age.
Perspective:
Ø There are sets of goals and objectives.
Ø Restrictions of age groups were removed.
Ø Hiring were done in a more professional manner.
Ø They did not do the work they hired for.
Best Solution:
Ø Increase the targeted audience, they can get more number of subscriptions.
Ø Hire employees with experience in the respective field.
Learning:
Ø Diversity of workplace is must.
Ø Mission and Vision is to must for a successful business.
Ø Independence for the employees for nurturing their skills, abilities and creativity which will help the organization grow.
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