Data Analysis and Interpretation:
These days everyone are using cabs to travel from one
place to another.
Uber and Ola are
the cab services which are mostly used in India by the customers.
And due to these
services many people who are not using the cab services before are now
preferring travelling only through these cabs.
Uber and Ola has
become most trusted cab services in India.
Many are
preferring these cab services because there is no need to go outside and search
the cabs.
The cabs come to
the places where ever we are and drop at our desired location.
There are ratings and reviews for each driver.
We can select drivers according to their ratings.
Drivers are also
very comfortable with Uber and Ola services.
Their work is also reduced. Previously they should go
here and there and search for customers.
Now these
platforms provide these customers without any effort.
Even if any luggage or bags or mobile phones are left
accidentally or unintentionally they deliver their items to customers directly.
If customer is
not reachable they give these items in the Uber/Ola offices.
For the purpose of this study we have a sample size of
119 that consists of Ola/Uber drivers.
Sample
Area: Malviya
Nagar, Jaipur.
Research
Instrument: Questionnaire
Sampling
Style: Ola
and Uber drivers.
The following is the analysis of the data from which we
did the survey.
Table 4.1
Different types of drivers.
Self-employed
|
77
|
Working
Employees
|
42
|
The above table shows that There are two types of
drivers.
1.
Who have their own vehicle and directly
offer services through Ola/Uber platforms.
2.
Who are working as an employee under the
owner of the vehicle who is connected with Ola/Uber services.
Figure4.1
The above figure indicates that 77 drivers (64.7%) are
owning their vehicles and 42 drivers (35.3%) are working as an employee.
Table 4.2
Salary/income of the drivers
<10,000
|
74
|
10,000-20,000
|
36
|
>30,000
|
7
|
The above table shows the Salary/Income of the driver
earning per month. These Salary/Incomes are segregated into amount groups.
Figure 4.2
The above figure indicates that 74(62.1%) drivers are
earning between 10000-20000, 36(30.2%) drivers are earning between 20000-30000
and 7 (5.7%) drivers are earning above 30000.
Table 4.3
Major expenses of the drivers.
Household
expenses
|
48
|
Children
education
|
16
|
Insurance
|
13
|
Interest
on loans
|
37
|
Any
Other
|
15
|
The above table shows the expenses of the drivers and as
we can see house hold expenses is major expense for them.
Figure 4.3
The above indicates that 48(40.3%) drivers have house
hold as their major expense, 16(13.4%) drivers have children education as major
expense, 13 (10.9%) drivers have insurance, 27(22.4%) drivers have interest on
loan, 15(12.4%) drivers have some other expense as their major expense.
Table 4.4
Savings of the drivers.
<5,000
|
81
|
5,000-10,000
|
38
|
>10,000
|
-
|
The above table shows the savings of the employees. The
bachelor people have major savings since they do not have any major expense.
And the drivers who have family have lesser savings.
Figure4.4
The above figure indicates that 81(68%) drivers have
savings less than 5000 and 38(31.9%) drivers have savings between 5000 to
10000.and there are no drivers who have savings greater than 10000.
Table 4.5
No of years they are working with Uber/Ola services.
<1 year
|
14
|
1-2 years
|
21
|
>2 years
|
84
|
The above table shows the no of years the drivers are
working with the Ola/Uber.
Figure 4.5
The above figure indicates that 14 people are working
less than 1year, 21 drivers are working between 1-2 years, and 84 people are
working greater than 2 years.
Table 4.6
If customers left their items in Uber/Ola cab what will
drivers do.
Handover
directly to customers
|
106
|
Handover
to Uber/Ola Services
|
13
|
The above table shows what would the drivers do when
customers accidently or unintentionally left their luggage/ bags / mobile phone
in cab.
Figure 4.6
The above figure states that 106(89%) drivers directly
give the left item to the customers by contacting them. And if at all the
customer is not reachable they would give the left item to the Uber/Ola
services. according to our survey 13(11%) drivers give to Uber or Ola services.
Table 4.7
Working hours of the drivers
<8 hours
|
-
|
8-10 hours
|
37
|
>10 hours
|
82
|
The above table shows the working hours of the drivers.
every day drivers spend lot of time working with their vehicles.
Figure4.7
The above figure indicates that there no drivers working
below 8 hours. And 37(31%) drivers are who are working between 8 to 10 hours.
And 82(69%) drivers are working above 10 hours
Table 4.8
Stay in these services/not
The above table shows that the drivers willingness to
stay in their services or not. Many of them are willing to stay in these
services.
Figure 4.8
The above figure indicates that 87(73.1%) drivers want
to stay in these services and 32(27.9%) drivers do not want to stay in these
services.
